He told me about the importance of the role, his responsibility and so on, increasing even more my concern about drifting away from a deep circular reading such as the one I had just discovered. We moved forward, we talked, and he finally agreed – with some scepticism – on getting his team involved.
A team that is involved in the analysis of their own environment is a team that is aware of the fact that the environment is created by all its members, and that everyone is a responsible actor of both what happens and the change they aspire to.
Finally, the IT team, after a long conversation about the reasons that were driving their participation, managed to get involved and detect their co-responsibility and mutual opportunity to create a better workplace. This motivated them to build a different plan from the one they had originally thought, and their leader became the facilitator and provider of the team.
However, we were left with a huge challenge: to make sure the next survey asks questions and analyses information in the same way they want to participate now, that is, by getting involved.
The design of tools for work environment and talent management must aim to communicate that which organisations want to express: the importance of co-creation, the sense of reciprocity, the possibility to think systemically, empowerment and the search for multiple solutions with all stakeholders.