What is mental intelligence and how can it be improved
All of us, whether in the workplace or in our personal lives, know people who are very good listeners. No matter what the situation is, they always know what to say, so we do not get upset or annoyed. They are observant and understandable, even if they do not find a solution to our problem, we feel positive and optimistic about them.
We also know those who are fluent in managing their own feelings and who are not angry at stressful situations. Instead, they have the skills to look at the problem and find a solution with calm. They are tremendous decision makers and they know when to trust their own intuition. Regardless of their ability, they usually tend to be honest with themselves. They are well criticized and know when to use it to improve their skills. Individuals with this attribute are highly emotional. They are well aware of themselves and have the ability to understand the emotional needs of others.
Do you want to be like these? Most people agree that emotional intelligence is as important as technical competence in professional success, and most organizations use it when they are seeking to attract or promote the organization. For example, one of the major companies in the cosmetics industry to recruit from among the job candidates is reviewing the recent sales segment in the process of absorbing them and choosing people based on emotional intelligence. The result is that on this new system they would have sold an average of $ 91,000 more than the old system. Also, the amount of withdrawal from the service forces among the selected group based on emotional intelligence is also significantly lower.
A Brief of Emotional Intelligence
We all have personality, different needs and desires, which show our feelings in different ways. Meanwhile, our action and intelligence, especially if we want to succeed, will be very important, as emotional intelligence is also important. Emotional intelligence is the ability to recognize your feelings and understand what you are saying and identify emotions that affect people around you. Emotional intelligence also understands others, when you understand them, and this allows you to manage your relationships effectively. People with high emotional intelligence are usually successful in many areas. The reason is that others like this type of team in their team. When someone with an emotional intelligence email sends an answer. When they need help, they are usually answered by others. Because they make others feel good and their lives go better than those who are angry or upset.
Emotional Intelligence Features
In an American psychologist Daniel Goleman’s book, “Why Emotion is More Important Than Logical Intelligence,” written in 1995, he defined emotional intelligence on the basis of these five features:
Self-awareness: Individuals with high emotional intelligence are usually more self-aware. They understand their feelings and do not let their feelings overcome them because of this. They are self-confident because they reassure themselves and do not lose control. They also tend to be straightforward. They know their strengths and weaknesses and work on the areas that improve their performance. Many people believe that self-awareness is the most important part of emotional intelligence.
Self-regulation: This dimension is the ability to control emotions and sudden actions. Individuals who are self-regulating do not usually allow anger or jealousy to overcome them and make unplanned decisions. They think before action. Self-regulating features, accurate thinking, comfortable with change, coherence and ability to say no.
Motivation: People who have a high level of emotional intelligence are mostly spontaneous. They tend to delay short-term results in order to achieve long-term success. Usually productive, friendly and changeable in action.
Empathy: This (probably) is the second most important element of emotional intelligence. Empathy is the ability to identify and understand the needs, desires, opinions of the people around us. Those who are sympathetic are better at detecting the feelings of others, even if the emotions they perceive are not very clear. As a result, sympathetic people are often excellent at managing relationships, effective listening skills, and communicating with others. They refrain from stereotypes and quick judgment, and their way of life is free and frank and based on honesty.
Social skills: It’s easy to talk about social skills, which is another sign of emotional intelligence. People with strong social skills are good players in teams. Instead of first thinking about their success, they think about the development and success of others. They manage discussions and create excellent communication and act in creating and maintaining excellent relationships.
As you can see, emotional intelligence is one of the key elements in career and career success. With this ability you can manage your relationships and create great networks. Emotional intelligence is one of the leaders’ behavioral abilities.
To improve your emotional intelligence, you can do the following:
1. Watch out how you react to others
Do you judge soon before you know the subject? Do you have a cliche ? Think honestly about your behavior towards others.
2. Look at your work environment
Are you looking for your success. Humility is one of the most outstanding qualities that does not mean that you are not shy or self-confident. When you practice modesty, you point out what you have done and are absolutely certain about it. So give others a chance to shine and do not just overdo it.
You can check your emotional intelligence and cover your weaknesses using psychological tests.
4. Check out how your reaction to stressful situations is
Are you angry or upset? Do you blame others, even if they are not wrong? The ability to calm down and control emotions in the work environment is very valuable.
5. Take responsibility for your performance
Apologize if you hurt someone. People tend to be forgiven and forgive if you make an honest effort.
Check how much your action is affecting others, what your decision is about others before you act and put yourself in their place. What do you feel if you do this? Is this a pleasant experience for yourself?
In short, emotional intelligence means self-awareness of actions and feelings and how your actions affect others. So, by reinforcing this acquired skill, consider their needs and needs.